Returns and Exchanges
Ewing Athletics is happy to accept returns, only if the the wrong item is shipped. We of course accommodate for size exchanges, but the shoes must still be in brand new condition. All requests for returns/exchanges must be made within 10 days of receipt of the order. All items using our Free Shipping option are not eligible for Free Exchange shipping. The Customer must ship the goods back on their own with a note with their order # and requested exchange to:
ATTN: RETURNS DEPT
25 SMITH ST
ENGLEWOOD, NJ 07631
If your order is eligible for a return/exchange, the item(s) must be unused and in the same condition when received. The item(s) must also be in the original packaging. For any further questions regarding your return, please contact us.
In order to expedite the return process, we will require your original order number.
Once your return is received and inspected, we will confirm that we have received your returned item(s) via the email address provided at the time of purchase. At this time, we will also confirm the approval or rejection of your return. If approved, your return will be processed and the exchange item(s) will be shipped within 3 to 5 business days.
If we make a mistake and send you the wrong item, then your shipping costs WILL be refunded. We are not liable for return shipping costs for customers to return product back due to an error made while ordering.
All sales at Ewing Athletics are final. Returns/exchanges are available, only if the wrong item is shipped. Please read Return Policy above, for additional information.
Do not hesitate to contact us with any further questions.
At Ewing Athletics, we take pride in expediting the ordering process. To ensure this, most orders are processed and shipped within 24-72 hours or original purchase.
In the event you need to cancel your order, please contact us with the subject "ORDER CANCELLATION" as soon as possible. We will do our best to accommodate your request. In the event your order has already been shipped, a cancellation is not possible.
Sales Price Policy
Occasionally, we have Clearance Sales on our site. We cannot offer the sales price retroactively to prior purchases. All sales are final on Clearance Sale items.